General
What is Zabira?
Zabira is an all-in-one digital asset platform that allows you to manage, trade, and earn from various digital assets including cryptocurrencies and gift cards, with the added functionality of a multi-currency wallet that lets you pay for anything.
How do I get started with Zabira?
To get started, click "Sign Up" on the website to get directed to the web app or download the Zabira app from the app store, create an account or log in with your existing credentials, and explore the various features and functionalities available to manage your digital assets.
How do I create an account on Zabira?
To create an account, sign up through the website to navigate to the web app or download the Zabira One app from the app store, open the app, and follow the on-screen instructions to sign up using your email address or phone number.
What is the Zabira Wallet?
The Zabira Wallet is a secure and convenient way to manage your money. It supports both crypto and fiat currencies, giving you a unified place to store, send, and receive funds.
Account & Security
How do I securely manage my profile and account?
You can manage your profile and account settings by navigating to the "Profile" section in the app. Here, you can update your personal information, change your password, and enable two-factor authentication for enhanced security.
How does Zabira keep my funds secure?
At Zabira, we take the safety of your finances seriously by using industry-standard encryption, fraud prevention tools, and secure login processes. Our support team is also available around the clock to assist you whenever you need it.
Is Zabira NDPR compliant?
Yes. At Zabira Technologies, we are committed to protecting your personal data in line with the Nigeria Data Protection Regulation (NDPR). We collect and process your information lawfully and securely to provide our services and improve your experience.
Transactions & Assets
What types of digital assets can I manage on Zabira?
Zabira allows you to manage a wide range of digital assets including cryptocurrencies (like Bitcoin, Ethereum, and more), gift cards, and fiat currencies.
How do I switch between my crypto and fiat wallet?
You can switch between your crypto and fiat wallet by accessing the "Wallet" section in the app and selecting the desired wallet type.
How do I fund my fiat wallet?
You can fund your fiat wallet by switching to "Fiat" in the "Wallet" section of the app, choosing your desired currency, and selecting an option like "Bank Transfer" to add funds.
Company
What is Zabira's mission?
To promote payment solutions at the most competitive rates and facilitate quick settlement of money transfer.
What is Zabira's vision?
To be the customer's first choice of crypto trading and fast payment solutions in Africa and beyond.
What are Zabira's core values?
The Zabira brand values span across team members and end-users, strongly centered on people. This is reflected in our B.E.S.C.T.T acronym: Business Ethics, Excellence, Social responsibility, Customer Service, Trustworthy, and Teamwork.
How long has Zabira been operating?
Zabira launched in August 2019 as Izikjon with a vision to revolutionize fast payments and cryptocurrency exchange. We rebranded to Zabira in 2020, introduced Grip for gift card payments, and officially launched Zabira Pro in 2023 — unifying all our services in one platform.
Which countries does Zabira operate in?
Zabira currently operates in 3+ countries across Africa, with a mission to expand its fast payment and digital asset solutions to even more markets.
